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gpery Privacy Policy – How We Handle Your Personal Data

At gpery, your privacy matters as much as your gameplay. This policy explains in plain English exactly what personal information we collect, why we need it, how it's stored, and what rights you have over it. No fine print designed to confuse — just honest, clear answers.

Last updated: 01 June 2025  ·  Effective: 01 June 2025  ·  Version: 2.4

Key Privacy Points

What This Privacy Policy Covers at a Glance

Before reading the full policy, here's a plain-language overview of the main areas gpery's data practices address.

What Data We Collect

Registration details, payment information, gameplay activity, device identifiers, and communication history — only what's necessary to run your gpery account and meet our legal obligations.

Why We Use It

Account management, payment processing, identity verification, fraud prevention, regulatory compliance, and — only with your consent — promotional communications about gpery offers.

Who We Share It With

Licensed payment processors, identity verification services, and gaming regulators — only when necessary. gpery does not sell your personal data to third parties for marketing or profiling.

How We Protect It

Industry-standard encryption in transit and at rest, access controls that limit who within gpery can view your data, and regular security reviews by our compliance and engineering teams.

Your Rights

Under Philippine data protection law, you have the right to access, correct, and delete your personal data, restrict its processing, object to certain uses, and withdraw consent at any time.

Cookies and Tracking

gpery uses cookies for session management, security, and platform analytics. You can manage cookie preferences through your browser. We do not use third-party advertising cookies without your consent.

Last updated: 01 June 2025

Introduction

This Privacy Policy describes how gpery ("we", "us", or "our") collects, uses, stores, and protects the personal information of players and visitors who use the gpery online gaming platform at gpery.com and any associated services (the "Platform").

gpery is committed to protecting the privacy of everyone who interacts with our Platform, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. As a data controller, gpery determines the purpose and means of processing your personal data and takes that responsibility seriously.

By creating a gpery account or using our Platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, our support team is available 24/7 and can discuss any privacy matter in English, Tagalog, or Cebuano.

Plain English summary: This policy tells you exactly what data gpery collects about you, why, and what you can do about it. We follow Philippine data privacy law. We don't sell your data. You have real rights and gpery will honour them.

Scope and Applicability

This Privacy Policy applies to all personal data processed by gpery in connection with your use of the Platform, including data collected when you register an account, make deposits or withdrawals, place bets, contact our support team, participate in promotions, or simply browse the gpery website.

This policy applies to all registered players, prospective players who visit the Platform without registering, and any individual who communicates with gpery through any channel. It covers data processed in the Philippines as well as any processing of Philippine residents' data that occurs in connection with cross-border service delivery.

Links from the gpery Platform to third-party websites — such as payment processor portals — are subject to those third parties' own privacy policies. gpery is not responsible for how external services handle your data once you leave our Platform.

Data We Collect

gpery collects personal data in three main ways: information you give us directly, information generated by your use of the Platform, and information received from third parties as part of legal and operational requirements.

3.1 Information You Provide

  • Full legal name, date of birth, and nationality
  • Residential address and contact details (email address, mobile number)
  • Government-issued ID details submitted during identity verification
  • Payment method details (e-wallet identifiers, bank account numbers, card details)
  • Communications sent to gpery via live chat, email, or any support channel
  • Self-exclusion requests and responsible gaming preferences

3.2 Information Generated by Platform Use

  • Login timestamps, session duration, and geographic location at time of login
  • Device identifiers, IP addresses, browser type, and operating system
  • Game history, bet amounts, win and loss records, and bonus redemption activity
  • Deposit and withdrawal transaction records
  • Navigation behaviour and feature usage patterns on the Platform

3.3 Information from Third Parties

  • Identity verification results from licensed KYC service providers
  • Transaction confirmation data from payment processors (GCash, Maya, BDO, BPI, etc.)
  • Fraud screening signals from licensed anti-fraud service providers
  • Regulatory data requests from Philippine gaming authorities
Data Category Examples Source
Identity data Name, date of birth, ID number You / KYC provider
Contact data Email, mobile number, address You
Financial data GCash number, bank account, transaction records You / payment processor
Technical data IP address, device ID, browser Platform automatically
Usage data Game history, session logs, bet records Platform automatically
Communications data Support chat transcripts, email threads You

How We Use Your Data

gpery uses your personal data for the following purposes:

  • Account creation and management: Setting up your gpery account, maintaining your player profile, and managing authentication.
  • Payment processing: Facilitating deposits and withdrawals through your chosen payment method in Philippine Pesos.
  • Identity verification: Confirming your age, identity, and source of funds as required by our licensing obligations and anti-money laundering rules.
  • Game delivery: Providing access to gpery's games and recording your gameplay activity accurately.
  • Fraud and security: Detecting and preventing unauthorised access, account takeovers, money laundering, and other prohibited conduct on the Platform.
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling and applying responsible gaming tools where appropriate.
  • Customer support: Responding to your queries, resolving disputes, and maintaining records of our communications.
  • Legal compliance: Meeting gpery's obligations under Philippine gaming law, tax law, and data protection law.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the Platform's features and performance.
  • Marketing (with consent only): Sending promotional communications about gpery offers, new games, and events where you have opted in and not subsequently opted out.

We do not use your data for: selling to third-party marketers, building advertising profiles for other platforms, automated decision-making that produces significant legal effects on you without human review, or any purpose not listed in this policy.

Who We Share Data With

gpery does not sell, rent, or trade your personal data. We share data only with carefully selected third parties where necessary and only to the minimum extent required. Our current data sharing partners fall into these categories:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, and partner banks (BDO, BPI, UnionBank) receive transaction data necessary to process your deposits and withdrawals. These parties are bound by their own regulatory obligations and data protection requirements.
  • KYC and identity verification providers: Licensed third-party services that verify the authenticity of documents you submit during the verification process. Verification providers receive only the data necessary to complete the check and are contractually prohibited from using it for other purposes.
  • Fraud prevention services: Specialist providers who analyse transaction and behavioural signals to detect suspicious activity. Data shared with these providers is governed by data processing agreements that restrict its use.
  • Gaming regulators: Relevant Philippine regulatory authorities who may require access to player data as part of their supervisory functions or in response to a lawful investigation. gpery complies with all valid regulatory requests.
  • Cloud and infrastructure providers: gpery uses reputable cloud infrastructure services to host the Platform. These providers process data on gpery's behalf under strict data processing agreements and may not use the data for their own purposes.
  • Legal and professional advisers: Lawyers, auditors, and compliance consultants who are bound by professional confidentiality obligations and may access limited data in the course of providing services to gpery.

Data Retention

gpery retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Key retention periods are:

  • Account data: Retained for the lifetime of your account plus five years following account closure, to meet legal and regulatory obligations.
  • Transaction records: Retained for at least seven years from the date of the transaction, in compliance with anti-money laundering and tax record-keeping requirements.
  • KYC documents: Retained for five years following the end of the customer relationship or the date of the last transaction, whichever is later.
  • Support communications: Retained for three years from the date of the interaction, unless linked to an ongoing dispute or legal proceeding.
  • Technical and usage logs: Retained for 12 months unless required for longer by an ongoing security investigation or regulatory inquiry.
  • Marketing consent records: Retained until consent is withdrawn and for three years thereafter as evidence of the consent.

When data is no longer required, gpery securely deletes or anonymises it so that it can no longer be linked to you as an individual.

Security Measures

gpery implements a layered set of security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our key security practices include:

  • Encryption in transit: All data transmitted between your device and the gpery Platform is encrypted using TLS 1.2 or higher.
  • Encryption at rest: Sensitive personal data stored on gpery's systems — including payment information and identity documents — is encrypted at rest using AES-256 or equivalent standards.
  • Access controls: Personal data is accessible only to gpery staff and contractors who need it to perform their job functions. Access is governed by role-based permissions and is logged and audited.
  • Regular security reviews: gpery conducts regular internal and third-party security assessments to identify and address vulnerabilities.
  • Incident response: In the event of a data breach that poses a risk to your rights, gpery will notify affected players and the National Privacy Commission within the timeframes required by law.

No security system is completely impenetrable. gpery cannot guarantee absolute security but commits to maintaining industry-standard protections and responding swiftly to any security incident that affects your data.

Cookies and Tracking Technologies

gpery uses cookies and similar technologies on the Platform to enable core functionality, maintain your session, and understand how the Platform is used. Cookies are small text files stored on your device by your browser.

9.1 Types of Cookies gpery Uses

  • Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies and security tokens. You cannot opt out of these without ceasing to use the Platform.
  • Functional cookies: Remember your preferences such as language settings and display options. These can be disabled but may affect Platform functionality.
  • Analytics cookies: Used by gpery to understand aggregate usage patterns — which pages are visited, how long sessions last, and where players navigate within the Platform. This data is anonymised and used only for internal improvements.
  • Marketing cookies: Only placed with your explicit consent. Used to track whether you came to gpery via a specific campaign and to personalise promotional content. You can withdraw consent at any time through your browser settings.

You can manage or delete cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the gpery Platform.

Children's Privacy

gpery does not knowingly collect personal data from individuals under 21 years of age. The Platform is strictly for adults aged 21 and above, in compliance with Philippine gaming regulations. If gpery discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the account closed.

If you believe a minor has registered an account with gpery, please contact us immediately at support@gpery.com. We take underage protection seriously and will act promptly on any such report.

Your Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal data held by gpery. You can exercise any of these rights by contacting our Data Protection Officer at privacy@gpery.com.

Right to Access
Request a copy of the personal data gpery holds about you and information about how it is used.
Right to Correction
Request correction of inaccurate or incomplete personal data in your gpery account.
Right to Erasure
Request deletion of your data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Right to Restrict Processing
Request that gpery limits the way it processes your data in certain circumstances, such as while a dispute is being resolved.
Right to Object
Object to processing of your data for direct marketing or where gpery relies on legitimate interests as its legal basis.
Right to Withdraw Consent
Withdraw consent for marketing communications or non-essential cookies at any time, without affecting prior lawful processing.

gpery will respond to privacy rights requests within 30 days of receipt. Where a request is complex or we have received a high volume of requests, we may extend this period by a further 60 days, with notice to you within the initial 30-day period.

To exercise any of your rights, email privacy@gpery.com with your account username, a description of your request, and a copy of a valid government-issued ID for verification. Your request will be handled confidentially by our Data Protection Officer.

International Data Transfers

gpery's primary data processing infrastructure is based in the Philippines. However, some of our cloud infrastructure and third-party service providers may process data in other jurisdictions. Where such transfers occur, gpery ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

Safeguards for international transfers include contractual data processing agreements with receiving parties, use of cloud providers with globally recognised security certifications, and — where applicable — the use of standard contractual clauses or equivalent mechanisms approved by data protection authorities.

Changes to This Privacy Policy

gpery may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered players via email at least seven days before they take effect. Minor clarifications may be made without individual notification.

The date of the most recent update is always shown at the top of this page. We encourage you to review this policy periodically. Continued use of the gpery Platform after the effective date of an updated policy constitutes acceptance of the changes.

Contact and Complaints

If you have questions about this Privacy Policy, want to exercise your data rights, or have a privacy concern you'd like to raise, you can contact gpery's Data Protection Officer through the following channels:

  • Email: privacy@gpery.com
  • General support: support@gpery.com
  • Live chat: Available 24/7 inside your gpery account

If you are not satisfied with gpery's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent authority responsible for overseeing compliance with the Data Privacy Act and can be contacted through its official channels.

This Privacy Policy was last reviewed and updated on 01 June 2025. The version in effect on the date of any privacy-related dispute is the version that governs that dispute.

Data You Can Trust

gpery Protects Your Data the Same Way It Protects Your Winnings

When you deposit ₱100 or ₱10,000 at gpery, you trust us with real money. We take that trust seriously — and we take your personal data just as seriously. From the moment you register, your information is encrypted, access-controlled, and handled only for the purposes described in this policy.

Filipino players have real rights under the Data Privacy Act. At gpery, those rights aren't just acknowledged on paper — they're built into our systems. You can request your data, correct it, or ask us to delete it, and we will respond properly within 30 days. That's a commitment, not a talking point.

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From Makati to Mindanao — gpery Filipino players trust us to handle their data with the same care we handle their accounts.
Player Security

Industry-Standard Encryption and Regular Security Audits

Every piece of data you submit to gpery — your name, your GCash number, your ID document — travels over an encrypted connection and is stored with AES-256 encryption at rest. Only gpery staff who need access to do their job can see it, and that access is logged and audited.

We conduct regular internal security reviews and periodic third-party penetration tests. If a data breach ever occurs that puts your rights at risk, we are legally required to notify you and the National Privacy Commission — and we will do so promptly, not defensively.

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gpery's security practices protect players from Clark to Cebu — your account and your data are secured to the same standard.
Your Rights as a Filipino Player

The Data Privacy Act Gives You Real Rights – gpery Respects All of Them

Under Republic Act No. 10173, every Filipino has the right to know what personal data organisations hold about them, correct inaccuracies, and request deletion when the data is no longer needed. gpery is fully compliant with the Data Privacy Act and treats these rights as real obligations, not optional gestures.

You can exercise your privacy rights by emailing privacy@gpery.com. Our Data Protection Officer will acknowledge your request within five business days and provide a full response within 30 days. If you're not satisfied with our response, you can escalate to the National Privacy Commission — and we'll make that process as easy as possible for you.

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gpery players across Quezon City and beyond have the right to control their personal data — and gpery makes that easy to exercise.

Play at gpery – Where Your Data Is as Safe as Your Winnings

Over 500,000 Filipino players trust gpery with their gaming and their personal information. Join them — register free in under five minutes and deposit via GCash, Maya, or your local bank.

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